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First open up your Norton Antivirus
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The first screen that comes up is System
Status. In the list you will see quarantine contents. This
shows you how many files are in quarantine. Double click on quarantine
contents.
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It now asks if you want to open the
quarantine manager to manage quarantined files. Click yes.
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This now gives you a list of infected
files. When a file is quarantined it is usually not repairable.
If it is not a document file you recognize it is usually best to delete
it. To do this select the files you want to delete, and press delete
on your keyboard or click the red X for delete.
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It asks if you sure you want to delete the
file. Note: Files deleted from quarantine cannot be
recovered.
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Once you have deleted all items in quarantine
you can now close the quarantine manager. This takes you back to the
system status. You should now have a green check by system status and
0 files in quarantine.
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To be sure you have eliminated all viruses
from your system it is a good idea to to a full system scan. Click
here for instructions on performing a full system scan.